ChoreoAI

支持与帮助

Support & Help

我们协助您解决使用问题,并提供政策与联系方式。

Get help with ChoreoAI, contact us, and find legal documents.

联系我们

Contact

Email
support@choreoai.app
App
ChoreoAI(iOS)
Bundle ID
com.kinetic.DanceGuideAI
响应时间
一般在 1–3 个工作日内回复
Response time
Usually within 1–3 business days
发送邮件 Send Email

法律信息

Legal

使用本应用前,请阅读:

Please review before using the App:

隐私政策
用户协议

Privacy Policy
User Agreement

常见问题

FAQ

AI 练习需要网络吗?

课程封面与在线视频需要网络;部分姿态演示与本地偏好可在弱网或离线环境下浏览。为保证最佳体验,建议在稳定网络下使用。

如何提高动作识别精度?

请先在「相机与姿态追踪校准」中完成校准;保持光线充足、全身入镜,并避免杂乱背景。可在设置中切换前置/后置相机与镜像模式。

为什么应用需要相机权限?

相机仅用于 AI 动作捕捉与实时姿态纠错练习。您可在 iOS「设置 → 隐私与安全性 → 相机」中随时关闭;关闭后相关功能将不可用。

连续打卡如何计算?

每天在「日程」中完成打卡即可累计。若需重置当日打卡状态,可在「账号与偏好」中操作。

视频无法播放怎么办?

请检查网络连接与系统音量,稍后重试。若仍失败,请将设备型号、系统版本、应用版本与问题截图发送至 support@choreoai.app。

如何反馈建议或举报问题?

可在应用内「帮助与 AI 导师反馈」提交,或直接发送邮件至 support@choreoai.app,请尽量描述复现步骤。

Does AI Practice require a network?

Course covers and online videos need network access. Some pose demos and local preferences can work offline or on a weak network. For the best experience, use a stable connection.

How can I improve pose recognition accuracy?

Complete Camera & Pose Calibration first. Keep good lighting, stay fully in frame, and avoid cluttered backgrounds. You can switch front/rear camera and mirror mode in settings.

Why does the App need camera permission?

The camera is used only for AI motion capture and real-time posture correction. You can revoke access in iOS Settings → Privacy & Security → Camera; related features will then be unavailable.

How is the streak calculated?

Complete a check-in on the Schedule tab once per day. You can reset today’s check-in from Account & Preferences if needed.

What if a video won’t play?

Check your network and system volume, then try again. If it still fails, email support@choreoai.app with device model, iOS version, app version, and screenshots.

How do I send feedback or report an issue?

Use Help & AI Coach Feedback in the App, or email support@choreoai.app with reproduction steps.

反馈时请提供

Please include when contacting us